Contents
2. Customer Matters: Quora Version
3. What do the best brands have in common?
5. The Unpredictable Customer: Document Download
7. Customer Care & Hospitality
8. Consumer Rights, Fundamental Entitlements.
Formular;
a) New Folder (Beginners section)
b) Design Appreciation & Aesthetics.
Customer Matters is the name given to the overall project as it deals with an underlying customer-centric approach focused on business and brand development.
New Folder represents a fresh start and is used to signify beginner-friendly content.
Design Appreciation is the collective philosophy, practice, and skills defined and explained from both tangible and intangible perspectives that include subjective and objective aesthetics